The real estate agency

Tenant and landlord obligations

The maintenance of your rental home or room is divided between you and the landlord. The landlord takes care of major maintenance, while you are responsible for minor and daily maintenance. In general:

  • Minor repairs are the responsibility of the tenant, major repairs and major maintenance for the landlord.

  • Minor repairs should be easy for the tenant to do themselves and cost little. Otherwise, the landlord pays.

  • Built-in kitchen appliances are considered part of the home and fall under the rental domain. Repairs to these, such as a broken built-in refrigerator, are the landlord's responsibility.

  • The tenant must allow the landlord access for maintenance or repairs.

  • Damage caused by the tenant himself must be repaired by the tenant.

  • Costs for minor and daily repairs may be charged to the tenant by the landlord as a service charge.

If there is a defect in your rental home, such as leakage, damp rooms, nuisance caused by another tenant, or address registration issues, the landlord may be required to resolve it. You are entitled to the full enjoyment of your home, and a defect can affect that.

The landlord is responsible for resolving defects such as:

  • leakage,

  • insufficient ventilation in damp rooms,

  • overdue maintenance,

  • or serious nuisance caused by another tenant (if you share the same landlord).

You must report the defect to your landlord as soon as possible, preferably in writing. Include photos or other evidence if relevant. If you delay reporting, you may be liable for consequential damages due to late repairs.

In case of emergencies, such as water leakage, the landlord must quickly act or apply emergency measures. If the problem is not urgent, allow at least 6 weeks for the repair.

Problems with address registration—for example, if you're unable to register at your rental address or someone is wrongly registered there ('ghost occupancy')—also count as defects. Your landlord must resolve this, especially since such issues may affect eligibility for housing allowance.

Note: Always continue paying your rent, even if the defect is not resolved. Withholding rent can result in arrears and may allow the landlord to terminate your tenancy agreement.